Retail Key Holder T503 - Palo Alto, Town & Country

Retail Key Holder

Full Time • T503 - Palo Alto, Town & Country
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources
  • Competitive salary
  • Flexible schedule
“Creative, friendly!” “Fun, Collaborative!” “Great Work Environment!” That’s how our employees have described working for Fillmore & 5th. Do you LOVE fashion and want to work for a company that gives you the opportunity to express your creativity and also provides opportunities for growth? That’s what it means to be a Fillmore & 5th Floor Supervisor.


Benefits/Perks:
  • Medical, Dental, and Vision Benefits
  • 401K benefits with generous employer match
  • Holiday pay
  • Vacation pay
  • Sick pay
  • Competitive wage
  • Reliable work schedule
  • Significant discount on all merchandise, including designer consignment pieces both at Fillmore & 5th and at sister store, Crossroads Trading Co.
  • A professionally-developed buyer training program
  • Clear paths for growth 
  • Ongoing professional development
  •  A fun and devoted team of fashion-focused individuals 
  • Supportive company infrastructure- feel supported and encouraged at every level
 
Job Summary
Fillmore & 5th, a consignment boutique specializing in highly desirable designer and luxury brands, is looking for a Floor Supervisor at its store in Palo Alto! Do you LOVE designer fashion and want to work in a fun and fashionable boutique setting? Then this may be the job for you!


Responsibilities
  • Actively participating in staff management and solutions.
  • Training and supervising staff.
  •  Assisting Store Manager with store operations
  • Providing outstanding customer service and problem solving any issues that arise.
  • Working at the Point of Sale (POS) counter and handling all sales-related tasks, including operating POS software, counting cash, making change and providing customers trade cards for the clothing they’ve sold.
  •  Assisting customers on the sales floor, in the dressing room, at the register and buy counter.
  •  Processing merchandise so it is ready for the sales floor.
  • Helping merchandise the store by creating window and interior displays.
  •  Keeping the store clean and presentable.
  • Assisting with store security, which includes checking bags and monitoring the dressing rooms and other parts of the store.
  • Being a role model and leading by example.

Qualifications
  • Minimum 6 months supervisory experience in the retail industry
  •  Extraordinary people and customer service skills
  • Open availability, including weekends
  •  Desire to grow within the fashion retail industry
  • Mastery of sales floor support and ability to assist with store aesthetics
  • Experience with store open/close process, employee training, and enforcing company policies and procedures
  • Similar industry experience (buy-sell-trade- and/or consignment experience a HUGE PLUS)

Company Overview
Fillmore & 5th is a sister store to Crossroads Trading Co. At Crossroads, we want you to show up as your authentic self; this means bringing all of the characteristics that make you you. We celebrate and embrace the differences of all of our employees and want you to feel that you belong, starting from day one. This is not a commitment we take lightly and it means we must regularly work and reflect on our company culture, values, and beliefs in order to identify ways to create a diverse, equitable, and inclusive workplace. If you want to help us continue to lead the sustainable, pre-loved fashion industry as we’ve done for 30 years, we would love to hear from you!
Compensation: $19.75 - $22.75 per hour




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Benefits

Crossroads believes that part of being a great place to work means offering a generous benefits package to its team members. Depending on eligibility, Crossroads offers the following benefits to team members:

Employee Discounts
Opportunity for Advancement
Fun & Friendly Environment
Flexible Schedule
Full & Part Time Positions
Competitive Pay
Medical, Dental & Vision Coverage
Retirement Plan with Large Employer Match